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Return and refund requests must be submitted within 24 hours after your order is delivered. Please contact [email protected] and include your order number. Once we receive the returned item and verify it, we will process the refund immediately. We value your feedback and strive to make https://imixxperfumes.com/ a positive shopping experience.If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose. If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.If IMIXX accidentally sent you an incorrect order or order is lost on the way to you, IMIXX takes full responsibility and will ship out your order again as soon as possible! Please make sure to double-check the provided information to IMIXX. IMIXX accepts no responsibility for deliveries made to incorrect or incomplete addresses provided by customIMIXX holds the right to charge additional charges in the case of changing delivery address if the order has already been shipped out.
